Garmaine Staff asked 1 year ago

I just got back my passport. When I opened the package, it contained only my passport with absolutely nothing else in it, and not even a refusal letter was sent to my email (I checked my spam, main box, promotions etc.) They sent me only the following message:

Dear Applicant,

Your passport and supporting documentation are now ready for collection at the TLScontact UK Visa Application Centre. You can collect your documents in person or by a representative.

Collection in person

Please provide following:

  • Your Application Checklist
  • Your Original Photographic ID
  • Copy of Your Photographic ID

I don't know what to do. How can I find out what has happened?